FREE DELIVERY on orders above ₹999! On Time Deliver Available
At Boxmycake, we are committed to providing the best possible customer experience. If you have any concerns or complaints, we are here to address them promptly and fairly.
You can file a grievance through any of the following channels:
We aim to resolve all grievances within 7-10 business days. You will receive regular updates on the status of your complaint until it is fully resolved.
If you are not satisfied with the resolution provided, you may escalate the matter to our senior management team by sending a detailed email to grievance@boxmycake.com
